About HFLA

The Hebrew Free Loan Association of Pittsburgh (HFLA) provides interest-free loans to help individuals and families achieve financial stability and pursue opportunities regardless of religion, race, ethnicity, sexual orientation or gender expression, disability, past incarceration, or immigration status.  HFLA is based on the Jewish belief not to charge interest to someone in need and has served the Jewish and non-Jewish communities in Allegheny County for more than 138 years. We denounce antisemitism, hate, and discrimination of any kind. We strive to create a community of belonging in everything we do from board development, recruitment, policies, programming, community engagement, and collaborations.

Position Summary

The Program & Loan Coordinator (PLC) plays an important role in supporting HFLA’s mission by managing loan applications and assisting clients through the process, supporting outreach and education, and coordinating loan committees. This position requires excellent communication skills, attention to detail, and a commitment to treating all applicants and stakeholders with dignity and respect. The PLC will report directly to the Executive Director.

Work Location

This hybrid position offers flexibility in scheduling but sometimes requires in-office presence to facilitate loan committees, work with the Executive Director, provide occasional support to the Board of Directors, and participate in community outreach.

Key Responsibilities

• Manage the intake and processing of loan applications, ensuring accuracy and completeness.
• Serve as primary point of contact for inquiries and applicants, providing guidance and support throughout the loan process.
• Coordinate with loan committees and Executive Director to facilitate timely review and decisions on loans.
• Maintain organized and up-to-date records of applications, loans, and client interactions, and provide data to the Executive Director as needed.
• Assist in outreach and education efforts to increase awareness of HFLA’s programs.
• Participate in team meetings and contribute ideas for improving processes and client experience.
• Handle confidential information with professionalism and discretion.
• Support other administrative and programmatic tasks as needed.

Education and Experience

• Bachelor’s degree preferred, high school diploma or equivalent required.
• Minimum 3 years relevant professional experience with a bachelor’s degree, or 5 years with an associate degree or less.
• Personal experience with and/or knowledge about loans, financial resources, nonprofits, and/or economic development is a plus.

Skills and Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Skilled at using CRM/database and office software (i.e., Google Suite, Microsoft Office).
• Demonstrate a growth mindset and openness to feedback.
• Flexible and adaptable to changing priorities.
• Commitment to equity, inclusion, and respectful treatment of all individuals.

Schedule, Compensation, Benefits & Perks

Job Type: Full-time (40 hours/week)

• • Exempt
  • Pay: Range from $45,760 – $52,000, depending on experience

Schedule & Location:

• • Hybrid Position – primarily remote with some in-office and in-person meetings attendance required in Pittsburgh, PA
  • Flexible schedule
  • Most Tuesday evenings (5-9 pm) and some Thursday evenings (6-9 pm) are required.

Benefits & Perks:

• • Generous PTO
  • Opportunity to receive stipend towards health insurance
  • Holidays/Office Closings
  • Access to professional development opportunities
  • Free parking at the office
  • Opportunity for growth in the organization

Physical Requirements:

• • Must be able to lift up to 10 pounds at times. [i.e. for carrying Signage/supplies/laptop/etc.]
  • If an employee uses their vehicle for work, they will need to have current proof of driver’s license and insurance

Equal Opportunity Statement

It is the policy of the Hebrew Free Loan Association of Pittsburgh to provide equal employment opportunities (EEO) to all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

How to Apply

Qualified applicants may apply ONLY via the Idealist platform. Applications will be accepted on a rolling basis until the position is filled. NO PHONE CALLS ACCEPTED.